FAQ
Direct answers on the product and the two operating questions teams ask most: bonus funding and the first week.
LeadNova
What is LeadNova?
LeadNova is the AI platform for iGaming operators and media buyers. It is used to acquire players, optimise creatives and campaigns, and retain depositors across the player lifecycle.
Who is LeadNova for?
Growth teams at iGaming operators and media-buying organisations who run acquisition, creative, monitoring, and retention work.
What can teams run with LeadNova?
Campaign Launch reuses proven structures across accounts. Creative Intelligence tags creatives and ties them to performance. Monitoring & Optimization shows spend and conversions in one view. Retention connects acquisition data to CRM outcomes.
How do I see LeadNova on live accounts?
Request a demo. The team walks through the product on live accounts.
Bonus campaigns
Does a high bonus acceptance rate show success?
No. Acceptance shows that players claimed the offer. Compare contribution with a usual-service group to estimate the added financial value.
Should the report use deposits, GGR, or NGR?
Deposits describe account funding. GGR describes the gambling result before many direct costs. Use the finance-approved measure that subtracts every campaign cost once and apply it consistently.
How long should a bonus test run?
Use a period that can capture the target action, then review the same players again later. The later view helps identify activity that moved forward instead of increasing.
First-week retention
When should the seven-day clock start?
Start at the first successful real-money deposit. This event gives payments, CRM, finance, and analytics one consistent Day 0.
Should every inactive new player receive a bonus?
No. Review payment failures, support requests, open rewards, current activity, marketing permission, and player protection status first. Use a fair test for players who remain suitable.
What should the team report after seven days?
Report service outcomes, active days, campaign assignment, direct costs, and customer contribution. Review the same group again after a longer period before changing a long-term budget.
Ready to upgrade your
marketing performance?
Request a demo to see LeadNova in action.